PRIVACY POLICY
privacy
OVERVIEW
MentorMed Recruitment is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
“Personal information” means information about an individual who is identified or reasonably identifiable. Personal information includes opinions whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.
MentorMed Recruitment is committed to protecting Medical Officers privacy and ascribes to the National Privacy Principles associated with the Commonwealth Privacy (Private Sector) Act 1988 as amended 14 September 2006 as well as The General Data Protection Regulation (GDPR) of 25th May 2018.
SCOPE AND APPLICATION
This policy is applied to all members of the MentorMed Recruitment team.
The following policy outlines how Doc2doc-oz Pty Ltd will process data comprising personal details in accordance with Commonwealth Privacy and GDPR.
All candidates will be asked to give express consent to allow MentorMed Recruitment to store and share data in the ways described below.
All staff sign an employment contract containing clauses relating to the confidentiality and privacy policy.
WHAT DATA IS COLLECTED, STORED AND SHARED?
• Email Address
• Name
• Date of Birth
• Telephone number(s)
• Home Address
• Education
• Qualifications
• Employment History
• Professional Skills and Achievements
• CV/Resume
• References
• Police Clearances/WWCC
• Insurance Policies
• Identification Documents
• Vaccination Records
- Notes of conversations, interview records, emails, text messages, WhatsApp messages, Facebook messages, LinkedIn messages, Skype messages, and any other form of communication with candidates.
CONSENT
By submitting your personal information to MentorMed Recruitment, you consent to MentorMed Recruitment dealing with your personal information in accordance with this Policy. In addition, if applicable law requires your specific consent to deal with particular personal information, you will be asked to give that consent. Your personal information will be used, stored, disclosed and treated according to this Policy.
HOW WILL THE DATA BE STORED?
Your information is stored in our database and cloud storage. The database has restricted user access. MentorMed Recruitment uses a client relationship management program that maintains The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) standard.
HOW WILL THE DATA BE SHARED?
Data will be shared after express consent is given by the candidate, with potential employers in Australia and New Zealand. It will be shared verbally with prospective employers and electronically over the internet.
HOW LONG WILL THE DATA BE STORED?
For the purpose of sourcing short and medium term employment with MentorMed Recruitment we have a promise to retain personal information for five years since the last communication. Should MentorMed Recruitment not have any communication either verbal or written over a five year period of time we will permanently delete personal records from the systems.
HOW DO WE MAINTAIN AND KEEP RECORDS OF DATA SHARING?
• Results of inquiries that MentorMed Recruitment make of former employers, work colleagues, professional associations or registration body;
• Results of any competency or medical tests;
• Performance feedback (whether positive or negative);
• Additional information which the Medical Officer has provided to MentorMed Recruitment.
Personal information may be disclosed to:
• Potential and actual employers and clients of MentorMed Recruitment;
• Other consultants at MentorMed Recruitment in connection with possible employment opportunities;
• Any person or body with a lawful entitlement to obtain information.
• If the Candidate does not provide MentorMed Recruitment with the information sought, MentorMed Recruitment may be limited in our ability to locate suitable employment.
CONTACTING CANDIDATES
MentorMed Recruitment may contact subscribed Candidates by the email, telephone or written document to:
• Give information on the progress of an application;
• Respond to a request for information or a product or service;
• Seek permission to pass on the resume/CV for a potential placement or employment opportunity;
• Provide Candidates with updated information about our website, and
• Provide Candidates with information about our products and services which they may find useful.
IF A CANDIDATE WANTS TO WITHDRAW CONSENT FOR CONTACT FROM MENTORMED RECRUITMENT:
A Candidate may remove their name from the MentorMed Recruitment list by emailing admin@mentormed.com.au and asking to be removed from the mailing list.
SUBJECT ACCESS REQUEST
• MentorMed Recruitment will always provide a copy of all personal information held, should it be requested by the Candidate within one month of the request being made (or within two months if the request is particularly complex) at no charge.
• MentorMed Recruitment will correct data if required as soon as practically possible, at the request of the individual concerned at no charge.
• Requests can be made by emailing MentorMed Recruitment at admin@mentormed.com.au
DATA PORTABILITY AND DELETION
• MentorMed Recruitment will honour the right of a data subject (Candidate) to receive the personal data concerning them in a ‘commonly use and machine-readable format’ and have the right to transmit the data to another "controller".
• MentorMed Recruitment will uphold the right to be forgotten when requests are made to delete all data held on them from our databases.
• This will be done when request is made via our website, by telephone, email or written request.
THIRD PARTIES
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such instances we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
WEBSITE
• The data subject can access the MentorMed Recruitment home page and browse the site without disclosing personal data and can save information collected by the cookies.
• Cookies are pieces of information that a website transfers to a computer’s hard disk for record keeping purposes.
• Most web browsers are set to accept cookies. MentorMed Recruitment uses cookies to make the data subjects’ use of our website and services as convenient as possible.
• Cookies are useful to estimate the number of members, determine overall traffic patterns through our website and helps MentorMed Recruitment continue improving our website.
•If a subject does not wish to receive any cookies, the Candidate may set their browser to refuse cookies. This may mean the Candidate will not be able to take full advantage of the services MentorMed Recruitment offer.
PRIVACY POLICY COMPLAINTS AND INQUIRIES
• MentorMed Recruitment Consultants will be the first point of contact for inquiries about privacy and data issues.
• Individuals wishing to make an inquiry or complaint regarding privacy should do so by contacting at admin@mentormed.com.au
• MentorMed Recruitment websites will contain a prominently displayed Privacy information.